Returns & Exchanges
At Bed Threads, we want you to love your linen as much as we do, which is why we offer a 60-day return window for all unused and unwashed items in their original packaging. Whether you have changed your mind or need a different colorway, we are here to ensure your home sanctuary is absolutely perfect.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Carefully fold your linen and place it back into its original fabric pouch and shipping box to ensure the items are protected during transit.
- 3.Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and securely attach it to the outside of your return parcel.
- 4.Drop Off and Track
Hand your package to the designated courier service and keep your tracking receipt; once received and inspected at our warehouse, your refund or exchange will be processed within 5-7 business days.